FAQ

Does the plant has insurance during delivery?

Yes, all our machinery have insurance for delivery.

How do I place an order?

To place an order, you can either visit or contact us. Please select products from our online pages and call 0203 935 7004 and a member of our Customer Service team will assist you.

Do I need an account?

No. If you have been hiring from PLL Plant Sales and Hire on a regular basis, or you are considering it, it may be easier to open a monthly credit account. Or you can deal with us on a cash basis. For further information, please call us on 0203 935 7004.

Where can I find your terms and conditions?

You can download our terms and conditions here.

I’m looking for an item and I can’t find it on your website, can you help me?

Yes, simply complete your details here and a member of our team will be in touch. Alternatively, call 0203 935 7004 and a member of our team will assist you.

Am I responsible for the machine whilst it is on hire?

Yes, you are responsible for safe-keeping of the machinery you hire. If you do not have insurance for hired plant, you can add it to your household insurance for the hire period. Alternatively, we offer insurance against theft and damage at a rate of 15% of the hire rate.

Does my equipment need to be taxed for use on the public highway?

Yes, for further information please contact the Customer Service team on 0203 935 7004.